What’s your return policy?
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at hello@apronexpo.com
Do you offer refunds?
Refunds or exchanges are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at hello@apronexpo.com with photos of wrong/damaged items, and we’ll sort that out for you.
Can I exchange an item for a different size/color?
At this time, we don’t offer exchanges. All aprons are one-size; for other products check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know at hello@apronexpo.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund.
Any other questions?
Get in touch with us at hello@apronexpo.com
A story about returns
When I was a child I lived in a small city and the circus came to town. It did not come to the city itself; the circus was held in a smaller rural village. A village that was left behind losing it’s population gradually over the years. The circus moved into the empty lots and attracted visitors from many towns over. The fairgrounds were overgrown and ripe for a circus to pop-up.
We arrived at the circus as the sun was setting. I walked through the stalls outside the big top while dusk settled on the woods beyond. My mouth was watering at the smell of popcorn being popped and hot dogs turning over electric rollers. My eyes were watering at the beautiful canvas that made the big top and stall tents. The bold line patterns of the fabric were inspiring new ideas in my young mind.
During intermission I browsed the concessions while eating from a bag of peanuts. There was one vendor that caught my eye. They sold an assortment of clown apparel. Bright red clown noses, white and colourful makeup, billowy blouses, stretchy suspenders, and long red floppy clown shoes. I rifled through my fanny pack for enough cash to purchase those shoes immediately.
I went back to my seat with the shoes and watched the bear drive around in the little car. That’s when I noticed the shoes were damaged. The entire heel was missing on the left shoe. If I wore these as I intended I could end up with serious back issues for life. I took them back to the clown apparel vendor and they gave me a new pair with intact heels.
I left the circus thoroughly amused. I went home and dreamt of canvas held up by tent poles and taught ropes. The clowns were dancing my head all night. In the morning I put on my long red floppy clown shoes. It was later that day when I realized how identifying these shoes were. Surely anyone reviewing security camera footage with myself wearing these shoes would immediately know who I am. I decided that I did not want the long red floppy clown shoes.
I went back to the fairgrounds where the circus was held. The overgrown field where the big top stood was again just an overgrown flattened down field. The circus train had packed up and moved out already. It’s ephemeral existence had moved on to another mysterious town. The shoes could not be returned. My buyer’s remorse was mine alone to endure.